Accounts Receivable Officer

At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we operate and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.

This role is central to our finance operations, driving effective collections and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and maintaining the accuracy of customer accounts.

What makes this opportunity compelling is the direct impact on business performance through proactive collections and strong cross-functional collaboration. You will partner with customers and teams across Sales, Commercial, and Finance to resolve issues, improve processes, and enhance the customer experience—ideal for someone who enjoys delivering results, solving problems, and building relationships.

What You'll Do

• Manage the collection of outstanding accounts receivable across the EMEA region for the Interactive business.

• Proactively monitor customer accounts to identify overdue balances and drive timely collection activities.

• Build and maintain strong relationships with customers to resolve payment issues, disputes and account queries efficiently.

• Perform regular follow-up activities via email, phone and other communication channels to ensure timely recovery of outstanding receivables.

• Collaborate closely with Sales, Commercial, Customer Success and Finance teams to support issue resolution and improve collection outcomes.

• Investigate and resolve billing discrepancies, unapplied payments and customer disputes in partnership with internal stakeholders.

• Maintain accurate records of collection activities, customer communications and payment status updates within finance systems.

• Support cash flow management by contributing to the reduction of overdue debt and improvement of Days Sales Outstanding (DSO).

• Prepare regular reporting on aged receivables, collection progress, high-risk accounts and key trends.

• Raise significant collection risks, disputes or customer concerns to leadership as appropriate.

• Assist with month-end close activities related to accounts receivable and cash collections.

• Find opportunities to improve AR processes, automation and customer experience across collections activities.

• Ensure compliance with company policies, internal controls and applicable financial procedures.

What We're Looking For

• Experience in accounts receivable, collections, or customer finance in a fast-paced or multinational environment.

• Strong understanding of AR processes, collections practices, and account management.

• Ability to manage difficult collection conversations while maintaining positive customer relationships.

• Strong problem-solving and dispute resolution skills with attention to detail.

• Ability to prioritise and manage multiple customer accounts effectively.

• Strong communication and stakeholder management skills.

• Experience with ERP systems, ideally Microsoft Dynamics 365 (D365).

• Strong Excel and reporting capability.

• Proactive approach passionate about improving cash collection outcomes.

• Collaborative approach with the ability to work across Finance, Commercial, and operations.

• Experience in gaming, technology, or digital platforms is beneficial but not essential.

Pourquoi Aristocrat?

Aristocrat est un chef de file mondial du contenu et des technologies de jeux, ainsi qu’un éditeur de premier plan de jeux mobiles gratuits. Nous offrons d’excellentes performances à nos clients interentreprises et apportons de la joie à des millions de personnes qui aiment jouer à nos jeux de casino et à nos jeux mobiles. Même si nous mettons l’accent sur le plaisir, nous n’oublions jamais nos responsabilités. Nous nous efforçons de montrer l’exemple en matière de jeu responsable et d’élever les standards en matière de gouvernance d’entreprise, de bien-être des employés et de développement durable. Nous sommes une entreprise diversifiée, unie par des valeurs communes et une mission inspirante : apporter de la joie grâce au pouvoir du jeu.

Nous voulons créer un environnement où les différences individuelles sont valorisées et où tous les employés ont l’occasion de réaliser leur plein potentiel. Nous accueillons et encourageons la candidature de toute personne, peu importe leur âge, leur sexe, leur race, leur origine ethnique, leur culture, leur handicap ou leur appartenance à la communauté LGBTQ+. Égalité d’accès à l’emploi – minorités, femmes, personnes handicapées, anciens combattants

• Chef de file mondial du divertissement et des jeux

• Solide ensemble d’avantages sociaux

• Possibilités de carrière à l’échelle mondiale

Nos valeurs

• Le joueur d’abord

• Talent à revendre

• Brillance collective

• Bonnes affaires, bon citoyen

Attentes relatives aux déplacements

Aucun

Informations supplémentaires

À l’heure actuelle, nous ne sommes pas en mesure de parrainer des visas de travail pour ce poste. Les candidats doivent être autorisés à travailler à temps plein sur le lieu de l’offre d’emploi pour ce poste sans avoir besoin de parrainage de visa, actuellement ou dans le futur.