GameOps Manager

GameOps Manager

The Role

As a GameOps Manager, you will be a key player in the execution and delivery of a variety of new and live campaigns, in order to improve key monetisation, engagement and retention metrics of our players. Together with the Senior GameOps Manager, you will own the campaign calendar and marketing roadmap to deliver a customer-centric strategy that maximises revenue generated from the app.

Ultimately, the team’s objective is to drive the short- to medium-term performance of the game. This will be achieved through campaigns and new GameOps features focused on driving monetisation, engagement uplift, and retention metrics. You will utilise a variety of established practices and activities, including but not limited to:

• LiveOps execution and optimisation, with input into design
• In-app engagement events
• Sales and special offers
• Lifecycle flows and optimisation
• Content and feature marketing
• Out-of-app communications (push notifications, emails, etc.)
• New content promotions
• Community pages and content
• Retention campaigns and features
• Leading research initiatives

You will use your knowledge and experience in Segmentation, AB Tests and Analysis to improve all of the aforementioned. You should strive to ensure that all AB tests are robust and decisive, with clear objectives, hypotheses and outcomes.

You will have a focus on error free delivery having a keen eye for detail.

You will actively seek to improve our In house tools, our internal and external processes, our inter departmental communication and learnings.

You will work closely with data scientists and analysts to produce high quality reports, analysis, AB test conclusions, and real time monitoring dashboards to continuously improve the team’s quality of decisions.

You will work with Developers, QA Managers, VIP Managers, CS Agents, Artists of all variations, UI designers, UA Managers and all other central teams to deliver continuously growingly successful campaigns, features and activities through collaboration and communication.

As a Game Operations Manager you should be data and KPI driven, identify trends in users behaviors, understand key motivators and drive towards data proven results and will have knowledge of competitors' GameOps events and activities.

Skills and Requirements

• Experience running campaigns in a relevant industry, F2P and social Casino games is a plus
• Experience in mobile and Facebook games preferred.
• Analytical and data driven mindset
• Experience in running A/B tests
• Self-starter, takes initiative, with the ability to juggle multiple priorities under pressure and tight deadlines in a fast paced, changing environment.
• Experience implementing and managing initiatives driven by personalisation, customer segmentation, engagement, and customer LTV
• Some SQL experience is a bonus
• Good communication skills are essential with good presentation skills

About You

• Detail-oriented with a strong focus on delivering results
• Great coordination and planning skills
• Self-starter who continuously seeks ways to improve processes
• Well-articulated and professional
• Collaborative and supportive team player
• Eager to join a small but growing team and have fun together!
• Value teamwork, shared success, and a positive atmosphere

Be bold, have fun… for the players!

Esta descripción del puesto puede haber sido revisada y optimizada mediante herramientas de inteligencia artificial con el fin de mejorar su claridad, coherencia e inclusión. En cualquier caso, todo el contenido final, los requisitos del puesto y las decisiones de contratación están sujetos a la revisión y aprobación de Aristocrat.

Filosofía de compensación

Ofrecemos un paquete integral de remuneración y beneficios diseñado para seguir siendo competitivo en el mercado, apoyar tu bienestar y reconocer tu contribución a nuestro éxito. Nuestro enfoque se basa en una filosofía de remuneración por desempeño, recompensando el impacto individual. Tu paquete de compensación específico se determinará en función de factores como tus habilidades, experiencia, cualificaciones y ubicación.

Dependiendo de tu puesto y ubicación, podrás optar a bonificaciones e incentivos anuales, beneficios de salud y bienestar, tiempo libre remunerado, planes de jubilación, cobertura de seguros y otros beneficios locales o establecidos por la legislación aplicable.

Los detalles específicos sobre la compensación y los beneficios para este puesto se tratarán durante el proceso de selección.