Accounts Receivable Officer

At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvement, accountability, and teamwork—core to how we operate and succeed. As we continue to scale and evolve, finance plays a critical role in ensuring strong governance, operational excellence, and the insights needed to drive sustainable growth.

This role is central to our finance operations, driving effective collections and supporting strong cash flow across EMEA. You will play a key role in reducing overdue balances, improving DSO, and maintaining the accuracy of customer accounts.

What makes this opportunity compelling is the direct impact on business performance through proactive collections and strong cross-functional collaboration. You will partner with customers and teams across Sales, Commercial, and Finance to resolve issues, improve processes, and enhance the customer experience—ideal for someone who enjoys delivering results, solving problems, and building relationships.

What You'll Do

• Manage the collection of outstanding accounts receivable across the EMEA region for the Interactive business.

• Proactively monitor customer accounts to identify overdue balances and drive timely collection activities.

• Build and maintain strong relationships with customers to resolve payment issues, disputes and account queries efficiently.

• Perform regular follow-up activities via email, phone and other communication channels to ensure timely recovery of outstanding receivables.

• Collaborate closely with Sales, Commercial, Customer Success and Finance teams to support issue resolution and improve collection outcomes.

• Investigate and resolve billing discrepancies, unapplied payments and customer disputes in partnership with internal stakeholders.

• Maintain accurate records of collection activities, customer communications and payment status updates within finance systems.

• Support cash flow management by contributing to the reduction of overdue debt and improvement of Days Sales Outstanding (DSO).

• Prepare regular reporting on aged receivables, collection progress, high-risk accounts and key trends.

• Raise significant collection risks, disputes or customer concerns to leadership as appropriate.

• Assist with month-end close activities related to accounts receivable and cash collections.

• Find opportunities to improve AR processes, automation and customer experience across collections activities.

• Ensure compliance with company policies, internal controls and applicable financial procedures.

What We're Looking For

• Experience in accounts receivable, collections, or customer finance in a fast-paced or multinational environment.

• Strong understanding of AR processes, collections practices, and account management.

• Ability to manage difficult collection conversations while maintaining positive customer relationships.

• Strong problem-solving and dispute resolution skills with attention to detail.

• Ability to prioritise and manage multiple customer accounts effectively.

• Strong communication and stakeholder management skills.

• Experience with ERP systems, ideally Microsoft Dynamics 365 (D365).

• Strong Excel and reporting capability.

• Proactive approach passionate about improving cash collection outcomes.

• Collaborative approach with the ability to work across Finance, Commercial, and operations.

• Experience in gaming, technology, or digital platforms is beneficial but not essential.

¿Por qué Aristocrat?

Aristocrat es una empresa líder a nivel mundial en contenido y tecnología de juegos, y una editorial de referencia en juegos móviles gratuitos. Ofrecemos un alto rendimiento a nuestros clientes B2B y hacemos participes a millones de personas que disfrutan con nuestros juegos de casino y para móviles. Y aunque nos centramos en la diversión, no olvidamos nunca nuestras responsabilidades. Nos esforzamos para ser referentes en juego responsable y elevar los estándares en gobernanza corporativa, bienestar de los empleados y sostenibilidad. Somos una empresa diversa, unida por valores comunes y una misión inspiradora: llenar de alegría la vida gracias al poder del juego.

Nuestro compromiso es crear un entorno en el que se valoren las diferencias individuales y donde todos los empleados tengan la oportunidad de desarrollar su potencial. Damos la bienvenida y animamos a presentar su candidatura a personas de todas las edades, géneros, razas, etnias, orígenes culturales, condición de discapacidad o que se identifiquen como parte del colectivo LGBTQ+. EEO H/M/D/V

• Empresa líder mundial en entretenimiento de juegos

• Atractivo paquete de beneficios

• Oportunidades de carrera a nivel internacional

Nuestros valores

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Disponibilidad para viajar

Ninguna

Información adicional

En este momento, no podemos tramitar visados de trabajo para este puesto. Los candidatos deben tener permiso para trabajar a tiempo completo en el país donde se ofrece la vacante, sin necesidad de visado ahora ni en el futuro.